Customer Relations & Services

"While studying at university, in the Transport Engineering programme, I did an internship in LTG Link Train Operations, where I am still working today. The efficiency of railways encourages me to have faith in and support this mode of transport. The multitude of technical and organisational solutions used here keeps me constantly engaged and interested. I am motivated by the good emotions that come from a friendly and united team. Of course, it is also good appreciation that encourages me to go an extra mile. In my unit and in other departments, I feel like a creator whose task is to reconcile the trends of the modern world with the characteristics of a railway that has retained its deep traditions. I often see young, enthusiastic people working together with colleagues who have accumulated extensive experience and professional wisdom over a long period. It is this generation balance that allows us to meet challenges with quality"

– Liudas Valickas, Specialist, Drivers Training and Instruction Unit

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"I started my career as a travel attendant - working with customer service was a new experience for me. I was excited to travel by train, to get to know Lithuanian cities and towns better, to work in a large and diverse team. After a while I realised that I wanted a new challenge, so I decided to apply for the position of travel attendant team leader. Working for LTG has its own romantic charm - it's a historic, reliable and well-known group of companies, where the work is unique - we're the only ones in Lithuania working on trains. What motivates us most is the company's internal career development, the conditions for development, learning and acquiring new knowledge. I would like to invite those who are strong in values, i.e. behave with integrity, respect each other, are driven and responsible, and strive to help others, both in the work environment and in their personal lives, to join the LTG. We are all different, but we work together towards a common goal"

– Paulius Čaikauskas, Team Leader, Customer Service on Trains, Eastern Lithuania Region

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"I started my career back in 1988 when I joined the company as an assistant train driver. Two and a half years later, I became a driver. I don’t think you can become a driver, you have to be born with it. The most important thing is to love technology and to love challenges. When I combine work with pleasure, that's everything for me. That’s why working feels like holiday for me. Every time I get ready, I get in the mood and when I leave, I hope that I will have a good, calm ride. You have to be ready to assess the situation correctly and take action in seconds: if you see a person on or near the tracks, your decision has to be lightning-fast - lives depend on it."

– Virgilijus Šilianskis, Train Driver